Over 4,000 Clerks, RFOs, Assistants, and Councillors use Scribe Every Month

Sales Manager Approach is the selling point for Scribe
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Our Council is one of the largest in Wales with a precept of over £1m per year. We haven't set ourselves up on the software yet or gone live. However, I would give Nathan Foster, Sales Manager for Scribe 5 stars. From the first time we spoke and then met online, Nathan was completely clear, transparent, honest and realistic in his advice and support during our journey to transition from our existing provider to Scribe. His response timescales were also top drawer. If this is anything to go by, it gives me complete confidence that our experience of using Scribe overall will be a positive one.
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Emma BOYLAN, Penarth Town Council (precept over £1m), Trustpilot ⭐⭐⭐⭐⭐

Support at Scribe is excellent
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Scribe is excellent. Using Scribe has made keeping track of budgets and producing year-end figures a straightforward process. My councillors appreciate receiving a summary report at the end of every month. Great work Scribe team.
Sarah-Jane Bullock, All Cannings Parish Council (precept £20,000), , Trustpilot ⭐⭐⭐⭐⭐
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Delighted - twice over!
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I am Clerk to two Councils. Both have been using Scribe for 3-4 years and I find that it fits their needs perfectly. It has made life so much easier - the members are particularly impressed with the reporting I am able to produce from Scribe for them at each meeting and I find the year-end process is far simpler and less stressful and time-consuming. The training and support / problem-solving from the Scribe team is always first class.
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Tim Watton, Studland Parish Council (precept £45,000), Trustpilot ⭐⭐⭐⭐⭐

Frequently Asked Questions

Can I export my data if I decide to leave?

‍Yes. We believe in data transparency and freedom of choice. You can export your transactions directly from the menu at any time. We ensure a smooth transition process for all customers, regardless of their decision to stay or leave.

‍Can I import existing data into Scribe?

‍Yes. We offer professional data migration services to import your contacts and transactions from spreadsheets, Rialtas, QuickBooks, Sage, and other accounting systems. Our team will help you through the entire process to ensure accurate data transfer.

‍How secure is Scribe?

‍We maintain entrpise-grade security standards with data encryption in transit and at rest, UK-based data centres, multi-factor authentication, role-based access control, and regular automated backups.

‍What is your system uptime?

‍We maintain 99.99% uptime through 24/7 system monitoring, automated backup systems, disaster recovery protocols, regular maintenance during off-peak hours, and real-time system status updates.

‍How long does it take to set up?

‍The setup process is straightforward. Your account will be activated within 1 business day, followed by initial configuration taking 1 hour to 2 days, depending on complexity. We provide weekly training programs for new users, with most councils becoming fully operational within 1-2 weeks (longer if data migration is required).

‍Is Scribe suitable for larger councils?

‍Yes. We serve councils from under £10,000 to £1.5M precept, including several hundred customers with £200,000+ precept. Larger councils operate on a cashbook throughout the year, converting to I&E at year-end, making accounting simple for all team members while maintaining compliance.

‍Can multiple users access the system simultaneously?

‍Yes. As a true cloud solution, Scribe offers unlimited user accounts with real-time collaboration. There's no software to install, and you can access it from any device with automatic synchronisation.

‍Do you maintain audit trails?

‍Yes. Our comprehensive audit system tracks all record changes and updates, user logins and access, report generation and exports, data modifications with before/after values.

How does journalling work in scribe?

There's no need for traditional journaling in Scribe. Instead, you can make direct changes to your records, and our system automatically maintains a comprehensive audit trail of all modifications. Every change is tracked and timestamped, providing complete transparency and accountability without the complexity of manual journal entries.